NOCN03 CWAO 061830
GENOT ADMN NO. 001

THIS IS THE ENGLISH VERSION OF GENOT NOCN03 NO.002
CECI EST LA VERSION ANGLAISE DU GENOT NOCN03 NO.002

ON APRIL 1, 1997 AT 00Z, THE NATIONAL DATA QUALITY 
ASSURANCE DESK COMMENCED FULL OPERATIONS -   7 DAYS 
PER WEEK, 24 HOURS PER DAY. 

THE DESK FUNCTIONS ARE TO:  RESPOND TO AVIATION 
DATA NETWORK OUTAGES, CATASTROPHIC NON-AVIATION 
DATA NETWORK OUTAGES, REPORTS OF RADAR DATA OUTAGES 
AND TO NON-AVIATION DATA NETWORK ISSUES.  THE DESK 
MONITORS AWOS FOR ERRORS AND OUTAGES, MANNED 
AVIATION REPORTS FOR ERRORS AND MISSING OBSERVATIONS, 
AND MONITORS RADAR FOR OUTAGES.

AS OF APRI1 1, 1997 0000Z, ALL METEOROLOGICAL STATION 
EQUIPMENT MALFUNCTIONS OR OUTAGES INCLUDING AWOS SITES, 
AS WELL AS STATION PROGRAM CHANGES, SHALL BE REPORTED 
TO THE NATIONAL DATA QUALITY ASSURANCE DESK VIA PROPER 
CHANNELS. 

QA DESK STAFF WILL ACCEPT CALLS FROM VARIOUS USERS AND 
OPERATORS WHO ARE OR MAY BE INVOLVED WITH THE PRODUCTION 
OF WEATHER OBSERVATIONS SUCH AS:

CANADIAN WEATHER OBSERVING STATIONS (EC, NAV CANADA, DND)
ENVIRONMENTAL SERVICE OFFICES (ESO)
REGIONAL TECHNICAL SERVICES OFFICES (EC)
REGIONAL INFORMATICS OFFICES (EC)
CANADIAN METEOROLOGICAL CENTRE (EC)
REGIONAL NAV CANADA OFFICES (E.G. TDM)
OTHER NATIONAL AND REGIONAL OFFICES (EC, NAV CANADA, DND, MOT)
OTHER GOVERNMENT DEPARTMENTS

DIRECT END USERS SUCH AS PILOTS AND AIRLINES STAFF 
SHOULD ALWAYS CONTACT THEIR LOCAL FLIGHT SERVICE 
STATIONS FOR ALL PROBLEM REPORTS AND REQUESTS.  
IF THE QA DESK DOES RECEIVE CALLS FROM SUCH SOURCES, 
STAFF WILL ACCEPT THE CALLS, PROVIDE THE REQUESTED 
INFORMATION, AND POLITELY SUGGEST THAT FUTURE CALLS 
OF THIS TYPE BE DIRECTED TO THE LOCAL FSS OR OTHER 
APPROPRIATE POINT WITHIN NAV CANADA.

COMPLETE DETAILS OF THE DESK'S OPERATIONS ARE 
AVAILABLE IN SPC 10-97.

THE NATIONAL DATA QUALITY ASSURANCE DESK CAN BE REACHED AT:

BY PHONE AT:
(416) 739-4569	 
OR TOLL FREE AT:
1 800 726-2181
OR BY E- MAIL AT:
NAT.MONITORING.DESK@EC.GC.CA
OR BY FAX AT:
(416) 739-4603
OR BY MAIL AT:
ATTN: GARY CORMICK - QA DESK MANAGER
ENVIRONMENT CANADA - ATMOSPHERIC ENVIRONMENT SERVICE
DATA STANDARDS AND QUALITY MANAGEMENT DIVISION
4905 DUFFERIN STREET
DOWNSVIEW, ONTARIO
M3H 5T4

MCBEAN/ADMA/TORONTO